We offer delivery services throughout Nepal, subject to service availability in the destination area.
Estimated delivery timelines are provided for reference only and commence from the date of order confirmation:
Inside Kathmandu Valley: 1–2 business days
Outside Kathmandu Valley (Major Cities): 2–5 business days
Delivery times may vary depending on factors including, but not limited to, order verification, courier availability, weather conditions, public holidays, strikes, governmental restrictions, or other circumstances beyond our reasonable control. Delays under such conditions shall not be considered a breach of contract.
Shipping charges are calculated based on the order value, package weight, and delivery location. Applicable charges will be clearly displayed during the checkout process prior to payment confirmation.
Orders are processed after successful payment confirmation. While we make every reasonable effort to ensure timely delivery, we do not guarantee delivery within the estimated timelines. Title and risk of loss pass to the customer upon handover of the shipment to the designated courier partner, unless otherwise required by applicable law.
Customers are responsible for providing accurate and complete shipping information at the time of order placement. We shall not be liable for delays, non-delivery, or additional costs arising from incorrect or incomplete address details provided by the customer.
For shipping-related inquiries or assistance, please contact our customer support team at +977 1 5919093.