This website is owned and operated by Aaju Machinery & Tools. Throughout this Privacy Policy, the terms “we,” “us,” “our” refer to Aaju Machinery & Tools, while “you,” “your,” “user” refer to any individual accessing or using this website.
By accessing or using this website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, you are advised to discontinue use of the website.
Aaju Machinery & Tools respects your privacy and is committed to protecting the personal information of its customers in accordance with applicable laws of Nepal, including the Consumer Protection Act, 2075, Electronic Transactions Act, 2063, and related rules and guidelines.
For the purpose of this Privacy Policy, personal information refers to any information that identifies or can reasonably be associated with an individual, including information voluntarily provided by the user or collected during the use of this website.
We may collect personal information when you:
Visit or browse the website
Submit inquiries or contact requests
Place orders or request services
Communicate with us through email or other channels
The information collected may include, but is not limited to:
Full name
Contact details (phone number, email address, delivery address)
Business or professional details (if applicable)
Location and language preferences
Photographs, videos, or documents shared voluntarily
Providing certain information may be necessary to process orders or respond to inquiries. Failure to provide required information may limit our ability to offer services.
Personal information collected by Aaju Machinery & Tools is used solely for lawful and legitimate purposes, including:
Processing orders and delivering products
Providing customer support and after-sales services
Communicating order updates, service notices, and operational information
Improving website functionality, services, and user experience
Maintaining internal records and compliance requirements
Preventing fraud, misuse, or unauthorized activities
Complying with legal obligations under Nepalese law
We do not collect or use personal information beyond what is reasonably necessary for the above purposes.
We do not sell, rent, or trade personal information to third parties.
Personal information may be disclosed only under the following circumstances:
To logistics or service partners strictly for order fulfillment
To government authorities, courts, or regulatory bodies when required by law
To protect the legal rights, safety, or property of Aaju Machinery & Tools, its customers, or the public
In the event of business restructuring, merger, or transfer, subject to this Privacy Policy
All disclosures are limited to the minimum information required for the specific purpose.
This website may use cookies or similar technologies to enhance performance and improve user experience. Cookies help us understand website traffic patterns and improve content and services.
Users may manage or disable cookies through their browser settings. Disabling cookies may affect certain website features.
Aaju Machinery & Tools adopts reasonable technical and organizational measures to safeguard personal information against unauthorized access, misuse, alteration, or loss.
While we take appropriate precautions, users acknowledge that no electronic transmission or online system can guarantee absolute security. Users are advised to exercise caution when sharing personal information online.
In accordance with applicable Nepalese laws, users may:
Request access to personal information held by us
Request correction of inaccurate or outdated information
Request deletion of personal information where legally permissible
Withdraw consent for marketing or promotional communications
Requests may be made by contacting us using the details provided below.
We may contact users via email or phone for purposes including:
Responding to inquiries or service requests
Providing order updates and transaction-related information
Sending important notices related to policy changes or legal requirements
We do not send unsolicited promotional communications without user consent.
Our website may contain links to external websites operated by third parties. Aaju Machinery & Tools does not control and is not responsible for the privacy practices or content of such websites. Users are encouraged to review the privacy policies of third-party websites before providing any personal information.
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. The updated policy will be published on the website with the revised date. Continued use of the website constitutes acceptance of the updated policy.
For questions, complaints, or requests related to this Privacy Policy or personal information, please contact:
Aaju Machinery & Tools
Phone: +977 9869853746 / 9843819444
Email: aajumachineryandtools@gmail.com
Last Updated: Jan 26, 2025
Aaju Machinery & Tools
PAN No: 127345749
Registration No: 2258-12
Main Office: Ward No. 12, Teku, Kathmandu
Phone: +977 1 5919093
Complaint Handling Officer:
Denish Maharjan
Phone: +977 9869853746
Email: [email protected]
© 2026 Aaju Machinery & Tools. All rights reserved.